Description of services:

Music Festival Tickets- VIP, VIP2, and GA (presale and on day of show)

Merchandise for each show and for the entertainment company (hats, shirts, etc.)

Purchase Currency:

U.S. Dollars

Customer Service Contact Information:

You can contact us by emailing or direct messaging us!

jimmyjamzentertainment@gmail.com

Facebook message us @ jimmyjamz

Request a call from our support team by email

Our Fulfillment Policies:

Refund Policy:

You may request for a refund at any time through our ticket processor app Oveit.

Under what conditions may you receive a refund?

-Medical Emergency

-Family Emergency

-Natural Disasters

-Show cancellations

-Delivery Policy:

If purchasing pr-esale tickets for a Jimmy Jamz Entertainment show, receipt and tickets will be emailed directly after the purchase is made. Merchandise can take up to 5-7 business days for shipment to arrive. Merchandise can also take up to 5-7 business days for processing.

Return Policy:

You may return merchandise if

-it was neither worn or washed in washing machine

-Item is not the correct size

-Item is damaged upon arrival

Credit Cards Accepted: